YouTube is the most popular video streaming platform. Over the years, YouTube has become a search engine where users look for answers to their queries with video illustrations. For more engagement and clarification on videos, YouTube allows viewers to comment below the videos to write their opinions and ask questions related to the video subject. Therefore, YouTube comment section plays a major role for regular YouTube viewers.
However, there could be times when the comment section below the videos may not load properly, and the viewers may not see it. There are various reasons why the commenT section can vanish entirely and load partially. Here are the ways to fix YouTube comment section not loading issue.
Ways To Fix YouTube Comments Not Loading On Certain Videos –
1. Refresh The Video Page
The first step you should take when you find YouTube comments not loading is to refresh the entire page. The Refresh button is available on the web browser on the left side of the address bar. Otherwise, you can press F5 on your keyboard if you are using a computer. This will reload the video page as well as the comments under the video.
2. Check The Internet Connection
More often than not, it is the internet connection that prevents the comment section from loading. Therefore, if you are using a smartphone and mobile data connection, check if the signal strength is strong. Otherwise, you can move from where you are and go in the open to get better signal strength. Once you have better signal strength, you can refresh the YouTube page and see if the comments are getting loaded.
At times, your mobile data may have reached its limit for the day, and that is why the comments are not loading. The only way to know is by opening a new website that you have not opened before. If you are using a Wi-Fi connection, make sure the connection is proper. You can also restart your router and reconnect with your device, and refresh the YouTube page to see if the comments are loading.
3. Try Incognito Mode
If you have multiple browser extensions installed on your browser and you are confused which could be responsible for YouTube malfunction, you have to go for Incognito mode. This is because when you browse online through Incognito mode, all the installed extensions are not effective.
To open Chrome in Incognito mode, you have to open the Chrome web browser. Click on the menu icon at the top-right corner and select New Incognito Window. This will open Chrome browser in Incognito mode in an entirely new window. Open YouTube now and without logging into your YouTube account, browse any video and check if the comment section is available.
4. Disable Installed Extensions
It is quite common for certain installed extensions on your web browser to malfunction and this leads to related websites malfunction as well. We have already stated that you should try Incognito mode to ensure that the installed extensions are responsible for the malfunctioning of YouTube. Once you are sure about that, you can turn off extensions selectively to find out the culprits. You can go to chrome://extensions and toggle off installed extensions in turns to spot the misbehaving extension.
5. Disable Ad Blocker
Apart from disabling misbehaving extensions, you should specifically disable them if you have any Adblocker extension installed on your browser. There are many who install adblocker extensions to stop seeing Ads on videos on YouTube and other social media platforms. However, such an Adblocker extension can mess with the proper functioning of YouTube and it may be the reason why comments are not loading. Therefore, you need to disable any Adblocker extension. If you are using Chrome browser, you can go to chrome://extensions and toggle off any installed Adblocker extension.
6. Try Changing YouTube Layout
If the above solutions are not working, you may try and change YouTube layout. YouTube allows users to change the modern layout and go back to the old layout. Going back to the old layout has solved a lot of issues for many users. Here are the steps to change YouTube layout.
Step 1: Go to YouTube official website.
Step 2: Click on your Profile icon at the top-left corner.
Step 3: From the drop-down menu, click on YouTube Studio.
Step 4: From the options, select Creator Studio Classic.
Step 5: Click on the three-dash icon at the top-left corner and click on Home option.
This will bring back the old YouTube layout. Now check out if the comments are loading properly.
7. Clear Browsing Data
Web browsers save certain website data wherever you visit any website. This helps the browsers to load the websites faster and save certain user preferences so that you do not have to set it again and again. However, these saved data can lead to a website to malfunction and the same is applicable to YouTube. Therefore, you should clear all the browsing data on your web browser and see if the problem is solved.
If you are using Chrome –
- Step 1: Open Chrome browser.
- Step 2: Press Shift + Ctrl + Delete keys together.
- Step 3: Click on Clear Data button.
If you are using Firefox –
- Step 1: Open Mozilla Firefox.
- Step 2: Click on three-dash icon at the top-right corner.
- Step 3: From the drop-down menu, click on Settings.
- Step 4: Go to Privacy & Security option.
- Step 5: Under Cookies and Site Data, select the parameters and click on Clear Data button.
8. Clean Up Your System
Apart from clearing browsing data, you should clean up the stored data on your operating system. You can use any third-party application such as Disk Cleanup to delete all the unnecessary files and data from the operating system. The main focus should be to clean up space and clear up unnecessary files.
9. Disable Proxy Network
In today’s world, people are more inclined towards using a proxy network so that they can hide your IP address while accessing websites. There are loads of benefits of using VPNs such as better security, accessing banned websites, preventing ISP tracking and much more. However, your proxy network or VPN could be causing trouble in accessing certain websites as well as slowing down your internet speed. Therefore, if you are using any VPN application or extension, you should disable the proxy network and see if YouTube comments are loading.
10. Try Resetting Chrome
There are times when Chrome may save any setting that prevents YouTube from loading the comment section. That is why resetting Chrome browser settings looks like a good option. Resetting Chrome solves various browser glitches and issues and here are the steps to follow.
- Step 1: Open Chrome and visit chrome://settings.
- Step 2: Go to Advanced option at the bottom.
- Step 3: Thereafter, click on Restore Settings To Their Original Defaults option.
- Step 4: A pop-up message will appear, click on Reset Settings button.
This will reset all saved settings to their default settings and now, you can try and open YouTube videos to see if the comment section loads.
11. Update Web Browser
One of the possible reasons why YouTube comment section is not loading is because your web browser has become outdated. When it is outdated, it lacks the latest technology that websites like YouTube use to load comment section. Therefore, you need to update your web browser. Most online users use Chrome browser, and here are the steps to update Chrome Browser.
- Step 1: Open Chrome web browser.
- Step 2: Click on three-dot icon at the top-right corner.
- Step 3: From the drop-down menu, go to Help> About Google Chrome.
- Step 4: If any update is available, you will get downloaded and updated. If not, it will show that Chrome is up to date.
The process is exactly the same for those who use Firefox web browser. After updating, open YouTube and check if the issue is resolved.
12. Last Possible Scenario
YouTube developer team is constantly updating the features and functionalities of YouTube for better user convenience. However, at times, when they update their website, some parts can start malfunctioning temporarily. When users complain about social media sites, the developer team fixes the issue instantly. Therefore, if you find that comments are suddenly not loading on any videos, you should check the official social media handles to find if it is a global issue. In that case, you have to wait for an official fix.
Another possibility is that the YouTube creator whose video you are checking could have turned off the comment section. However, you will clearly see that the message “Comments are turned off”. If nothing works for you, you should check YouTube from the app or web browser, whichever you have not used. Otherwise, you should check the same video from another device and see if the comment section is available.